For the Taxi accessibility of Eindhoven Airport, Taxis can report through us for access to the forecourt of Eindhoven Airport where the Taxi lane is located. Within our assignment we take care of the handling of:

1. On demand market, through the Taxi stands on the taxiway of the airport.
2. Picking up passengers for ordered/reserved rides.

Basically, we are responsible for:

• Communication and registration of authorized Taxi companies and drivers;
• Checking/sampling for quality requirements of the Taxis and drivers;
• Invoicing, collecting payments and following up on payments;
• Access control, monitoring Taxi lane and sanctioning violations;
• Capacity management and prevention of circulating Taxis in the immediate vicinity of the airport.
• Handling disabled transportation (WMO).

Do you have questions, problems or comments? During airport opening hours, our Customer Service for Taxi companies and drivers can be reached by phone at +31 (0) 88 80 600.

Scheduled trips transportation

No quality requirements are imposed on the Taxis and drivers of a pre-ordered/reserved ride. After all, the passenger at Eindhoven Airport was able to choose and chose you!

In this case you can pick up your customers right in front of the airport when they come out of the terminal.That is the professional service we want to provide in our industry! Right on your doorstep, at a fixed location on the airport forecourt, signposted by wayfinding at the airport.

You pay a one-time registration fee and then a fee that increases the longer you use the forecourt. This is because the airport wants to have as few vehicles on the forecourt as possible for a neat and quiet appearance. For more information on fees go to fees

Please note that dropping off passengers in the forecourt is explicitly not allowed. For that you can use the kiss&ridede P1 parking garage of the airport.

On demand market

Eindhoven Airport has set up a waiting lane for the On demand market near the exit of the terminal building. At the waiting lane, a modern dry run with solar panels has been installed. There is room for 7 vehicles at the same time. It is the airport’s concern to always have sufficient capacity available for passengers. To control that capacity, we developed a digital queue via an app. A digital buffer. You sign up for this queue, and on a first-in-first-out basis, the available (come) spaces on the forecourt are offered to the first person waiting. That one gets a few minutes to accept or reject this spot. If you have accepted a spot, you have 20 minutes to report to the speed gate for the Taxi lane on the airport’s forecourt. This opens on the basis of license plate recognition.

The airport opted for the open market principle. This allows any independent Taxi driver or Taxi company to sign up to perform Taxi rides. To ensure good quality Taxi transport, the airport has set quality requirements and ground rules for drivers and their vehicles. If the applicant meets the quality requirements and agrees to the rules of the game, their Taxis will be granted access to the airport.

To sign up, you pay a one-time registration fee, a one-time fee for authorization per Taxi, an annual fee and a per time fee. For more information on rates and graduated discounts go to rates

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WMO (disabled transport)

There is an exception to the rule for WMO passengers. For the transport of wheelchair-bound passengers, both pick-up and drop-off are allowed on the Taxi strip of Eindhoven Airport. Only €3.50 will be charged for each time the Taxi arrives on the apron. The wheelchair bus may stay on the forecourt for a maximum of 15 minutes.

The airport industry uses the following test for this, which we also apply to qualify for this exception:

Passengers reported to the airport with the purchase of their airline ticket under the following iata codes: WCHC or WCHS

WCHC: passengers who cannot walk, who can only move with the help of a wheelchair or similar device, and who require continuous assistance from the time of arrival at the airport until they are seated in the aircraft seat, including in special seats for their conditions.

WCHS: passengers who require assistance in climbing stairs, who require a wheelchair or other assistive device for movement from the aircraft to the terminal, in the terminal or between the airport arrival and departure points, but who can support themselves on the aircraft.

A wheelchair bus is required to handle passengers traveling under the above codes to/from the airport.

Other users entitled to WMO transportation can use the Kiss&Ride in the P1 parking facility. No exceptions will be made to this.

Sustainability

Charging stations are available on the airport forecourt. These can be used with any common charging pole card or drip at the rates there. The Taxi, once it has access to the siding on the forecourt, can charge on the opposite side of the siding. Drivers should monitor/arrange among themselves his position in the queue. Passengers are still free to choose any Taxi.

Sign up

Would you like to pick up your guests neatly, professionally and close to the front door of the airport or participate in the rotation for the Eindhoven Airport On demand market? Then sign up using the form below.You will receive a message from us to create an account including the

contract for signature. You will receive a message from us to create an account when you register for the On demand market. We first validate, when necessary, your data according to the requirements set. Upon acceptance, access will be granted.

We use the qatch app that we have developed together with our software partner. Its use is mandatory for participation in the Eindhoven Airport On demand market.

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